1. Introduction
human (referred to in this policy as "we", "us", or "our") is committed to protecting the privacy of everyone who visits our website or engages with our services. This privacy policy explains what personal information we collect, why we collect it, how we use it, and what rights you have in relation to it.
This policy applies to all information collected through our website at humanos.au, through any services we provide, and through any communications between us.
We encourage you to read this policy carefully. If you have any questions, you can contact us at any time at joe@humanos.au.

2. Who We Are
human is an AI recruitment and AI services company operating in Australia. We partner with technology companies to place senior technical talent and to design and deploy AI workflows, agents, and systems.
For the purposes of this policy, human is the data controller responsible for your personal information.
Contact details:
Email: joe@humanos.au
Website: humanos.au

3. What Information We Collect
We collect personal information in the following ways.
Information You Give Us Directly
When you contact us through our website, book a call, submit a form, or communicate with us by email, we may collect the following:
— Your full name
— Your email address
— Your phone number
— Your job title and company name
— Information about your hiring needs or technical requirements
— Any other information you choose to share with us in your message
Information We Collect Automatically
When you visit our website, we automatically collect certain technical information about your device and how you use the site. This includes:
— Your IP address
— Browser type and version
— Operating system
— Pages you visited and the order in which you visited them
— Time and date of your visit
— How long you spent on each page
— The website that referred you to ours
This information is collected through cookies and similar tracking technologies. Please refer to our Cookies Policy for more detail on how we use cookies.
Information We Collect From Third Parties
In the course of our recruitment services, we may collect information about candidates from publicly available sources such as LinkedIn, GitHub, personal websites, and professional portfolios. This information is used solely for the purpose of identifying and engaging suitable candidates for specific roles.
If you are a candidate, the information we may collect includes:
— Your name and contact details
— Your professional experience and employment history
— Your skills, qualifications, and areas of expertise
— Publicly available information relevant to your professional profile
We will always handle this information responsibly and in accordance with this policy.

4. How We Use Your Information
We use the personal information we collect for the following purposes.
To Provide Our Services
To deliver recruitment services to our clients and to engage with candidates in relation to relevant opportunities. To design, build, and deploy AI workflows and systems for our clients.
To Communicate With You
To respond to enquiries, answer questions, schedule calls, and provide updates relevant to our work together.
To Improve Our Website
To understand how visitors use our website and to make improvements to the content, structure, and performance of the site.
To Send Relevant Communications
With your permission, to send you information about our services, insights, or content that we believe may be of genuine interest to you. You can opt out of these communications at any time.
To Meet Legal Obligations
To comply with any legal or regulatory obligations that apply to us.
To Protect Our Business
To detect and prevent fraud, protect the security of our systems, and enforce our terms where necessary.
We will only use your personal information for the purpose it was collected, or for a compatible purpose that you would reasonably expect. We will not use your information in ways that are inconsistent with this policy.

5. The Legal Basis for Processing Your Information
We process your personal information on the following legal grounds.
Legitimate Interests
In most cases, we process personal information on the basis of legitimate interests — specifically, the legitimate interest of running a professional services business, engaging with clients and candidates, and improving our services. We balance this against your rights and will not process your information where your interests override ours.
Contractual Necessity
Where we have entered into a contract with you or your organisation, we process the information necessary to fulfil that contract.
Consent
Where we rely on your consent — for example, to send you marketing communications — you have the right to withdraw that consent at any time by contacting us at joe@humanos.au.
Legal Obligation
Where we are required to process your information to comply with a legal or regulatory requirement.

6. How We Share Your Information
We do not sell your personal information. We do not share your information with third parties for their own marketing purposes.
We may share your information in the following limited circumstances.
With Clients
In the course of our recruitment services, we share candidate information with client companies for the specific purpose of filling a role. We will always inform candidates before sharing their information with any client.
With Service Providers
We work with a small number of trusted third party service providers who help us operate our business. These include our website platform (Webflow), our email provider, and any scheduling or communication tools we use. These providers are only permitted to process your information on our behalf and in accordance with our instructions.
With Professional Advisors
Where necessary, we may share information with our legal, financial, or insurance advisors under strict confidentiality obligations.
If Required by Law
We may disclose your information where we are required to do so by law, regulation, or court order, or where we believe disclosure is necessary to protect the safety of any person or to prevent illegal activity.
In a Business Transfer
If human is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs and if your information will be subject to a different privacy policy.

7. How Long We Keep Your Information
We keep your personal information only for as long as is necessary for the purposes set out in this policy, or as required by law.
For client and candidate information related to our recruitment services, we typically retain records for up to three years from the date of our last contact. This allows us to maintain an ongoing relationship and reach out about future relevant opportunities.
For website analytics data, we retain information in accordance with the settings of our analytics provider, typically no longer than 26 months.
For general enquiry and communication data, we retain information for as long as our relationship is active and for a reasonable period afterward.
When information is no longer needed, we delete or anonymise it securely.

8. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.
Our website is hosted on Webflow, which maintains its own security standards and infrastructure. Communications with us by email are subject to the security practices of our email provider.
While we take all reasonable steps to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
If you have reason to believe that your personal information has been compromised, please contact us immediately at joe@humanos.au.

9. International Data Transfers
human operates in Australia. Some of the third party service providers we use may be based in or transfer data to other countries, including the United States or countries within the European Economic Area.
Where personal information is transferred outside of Australia, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable privacy law.

10. Your Rights
Depending on where you are located, you may have the following rights in relation to your personal information.
The right to access — You can request a copy of the personal information we hold about you.
The right to correction — You can ask us to correct any information we hold about you that is inaccurate or incomplete.
The right to deletion — You can ask us to delete your personal information where we no longer have a legitimate reason to hold it.
The right to object — You can object to us processing your personal information where we are relying on legitimate interests as our legal basis.
The right to restrict processing — You can ask us to pause the processing of your personal information in certain circumstances.
The right to data portability — Where processing is based on your consent or a contract, you can ask us to provide your information in a structured, commonly used, and machine-readable format.
The right to withdraw consent — Where we rely on your consent to process your information, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at joe@humanos.au. We will respond to all requests within a reasonable timeframe and no later than 30 days. We may need to verify your identity before processing your request.
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

12. Links to Other Websites
Our website may contain links to third party websites. This privacy policy applies only to our website. We are not responsible for the privacy practices of any third party sites and we encourage you to read their privacy policies before providing any personal information.

13. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the date at the top of this page.
We encourage you to review this policy periodically. If we make significant changes, we will take reasonable steps to notify you directly where we hold your contact information.

14. Contact Us
If you have any questions, concerns, or requests in relation to this privacy policy or how we handle your personal information, please contact us.
Email: joe@humanos.au
Website: humanos.au
We are committed to resolving any concerns promptly and transparently.